Become a virtual call agent for New Age Spa, The leading Medical spa institutions in Greater Montreal
Cours Contenu
PART 1 — YOUR ROLE, AUTHORITY & HOW WE OPERATE
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PART 2 — SERVICES, COURSES & CONTROLLED RECOMMENDATIONS
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PART 3 — CALL FLOW, SCRIPTS & MANDATORY CLOSES
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PART 4 — OBJECTIONS, EDGE CASES & ESCALATION RULES
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PART 5 — CALL PERFORMANCE METRICS (RINGCENTRAL & OPERATIONAL KPIs)
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Part 6- MANGOMINT TRAINING – APPOINTMENT CALENDAR & CRM
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PART 7 – MANGOMINT TRAINING – EXPRESS BOOKING FEATURE – CREDIT CARDS
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PART 8 – CLIENT TREATMENT GUIDANCE FOR BOOKING
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TEST – CALL AGENT
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